No. DON’T Smile.

[Note: This post was published in similar form in the Chronicle of Philanthropy December 15, 2015.] The other day a nonprofit organization I admire sent out a Facebook posting that encouraged its supporters to shop at Amazon and to designate their organization as the...

Like Nobody’s Business

I often hear that nonprofits should be run more like businesses. There’s a prevailing sentiment that the realities of the market impart a kind of discipline on businesses that is sorely lacking in the nonprofit world. To which I say: It’s more complicated...