Do More

[This article was co-published on October 4, 2017, by the Maine Association of Nonprofits]

When I was a 27-year-old, freshly promoted, and utterly under-qualified executive director (back in 1985 we didn’t think to call ourselves “CEO” or “President”), I met with a man named Richard who had raised tens of millions of dollars in his nonprofit career. My goal in setting up the meeting was to pick Richard’s brain about nonprofit management in general, and fundraising in particular.

Richard must have been 45 at the time, which seemed venerable to me then. After a few minutes of getting to know one another, Richard, who was as friendly and welcoming as he was knowledgeable, asked me how often the board of my organization met. “Monthly!” I responded, thinking it was a pretty obvious and logical answer.

Richard scowled – well, no, he didn’t scowl, he was too polite for that, but he grimaced just enough to make his disagreement known. “I think that’s a problem,” he said. “Meet less. Do more!”

I think of Richard – and how right he was – nearly every week.

For example, I recently was talking with a nonprofit CEO, and I asked her what the expectations were for members of her board. She started by calling the roll on all the meetings board members were expected to attend. There was the monthly board meeting. And board members needed to serve on at least two committees, each of which also met monthly.

My head hurt thinking about the time commitment required from volunteer board members simply to attend these meetings. And, of course, I knew that each meeting required staff to be in attendance, to prepare the agenda and reports, to take minutes, and to follow up. And then the next month, it all happens again – to what end?

This leads me my First Law of Volunteer Involvement: “If a nonprofit organization requires board members to devote countless hours to unexciting and unproductive board and committee meetings, they will find themselves with a board that is itself unexciting and unproductive.” I’ve written recently about how to run an effective, efficient, and productive board meeting. Good meeting management is indeed critical for engaging board members and for moving an organization forward. But not only do we have to avoid having bad meetings. We also have to avoid having too many meetings.

Most boards that meet monthly really don’t need to. Yes, if it’s a purely volunteer organization – a small town historical society, say – and all the work is actually carried out by board members, then monthly meetings make sense. But if there’s a professional staff in place, and the board is truly providing governance, and not managing the organization, then holding quarterly or every-other-month board meetings should not only be adequate, but vastly better than monthly meetings.

The reason to reduce the number of meetings is so that board members have the time to do what’s actually important. A board member’s purpose is not to attend meetings, though, of course, that’s a big part of what she or he does. No: A board member’s role is to represent the charitable organization in the community; to identify, cultivate, and thank financial supporters; to give generously to the organization; to ensure that the organization is ethically and legally operated; to see that funds are used well, and in support of the mission; and to hire, monitor, support, evaluate, and, when necessary, to replace the CEO.

None of this requires monthly board meetings and monthly committee meetings. And having too many meetings actually keeps board members from being truly effective.

That’s because of what I’ll call my Second Law of Volunteer Involvement: “If n is the number of hours a nonprofit can reasonably expect a board member to devote to its cause each month, the organization cannot expect that board member to dedicate 2n or 3n hours, except in times of crisis or transition, or unless it is actively promoting board member burn-out, frustration, and/or premature resignations.”

Let’s play this out. You are delighted that Craig Connected has joined your board. He’s smart, thoughtful, well-regarded, and he knows everyone. He’s a major donor, and he’s friends with other potential major donors. Craig is also a busy guy: he runs his own business, travels a lot, and values his time with children and grandkids. You want Craig to arrange lunches to introduce friends to the organization, to throw a friend-raising house party, to make an introductory phone call to an old classmate of his who is the president of a private foundation. But Craig is already devoting six or eight hours a month to the organization simply going to board and committee meetings – maybe more, including the prep and travel time. There’s no more time in Craig’s schedule. He’s not going to put your organization ahead of his business or his grandchildren. You’re using up his available volunteer hours, and not well.

If your organization shifted to a quarterly board and committee meeting schedule, then Craig would find himself with a few dozen extra hours a year to do things for you that are actually important and helpful. He’d make connections for the organization, raise lots of money, and, in the process, feel more satisfied with his involvement because he’d be accomplishing something beyond sitting in meetings.

My sense is that at most organizations the rite of monthly board meetings dates back decades to a time when the organization might have been much smaller, less well staffed, and more dependent on operational support from board members. Monthly meetings also draw from a different cultural time, before 24/7 wireless connectivity, when people weren’t on call at all hours, and when working parents weren’t so harried patching together childcare coverage. People are really busy today, and the kind of people you want on your board are especially busy. So it’s incumbent upon nonprofit leaders to minimize the frequency of meetings, and instead to ask board members to take on the activities that really matter for moving their organizations forward.

So how will you use your board members’ time? That’s your call. But I know what my old friend Richard would say – and, from my point of view, he’d be right.

Copyright Alan Cantor 2017. All rights reserved.

 

 

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Peak bagging

As someone who likes to be taken seriously, I probably shouldn’t begin this post by publishing such a goofy picture of myself. But here I go, happily sharing this photo, as a way of illustrating a point about goal-setting.

This picture was taken on July 2nd atop Mt. Isolation, an obscure and (true to its name) difficult-to-reach New Hampshire mountain that has an elevation of either 4,002, 4,003, or 4,004 feet, depending on the guidebook. Regardless of its exact altitude, the fact that the summit is 4,000-and-something feet high makes Mt. Isolation one of forty-eight 4,000-foot peaks in the state. And the reason you see me so exultant, relieved, and, well, just a bit inebriated, is that climbing Mt. Isolation meant that I had now climbed all forty-eight mountains, and that moment was the culmination of a personal eight-year quest. I was at long last a member of the 4,000-Footer Club. Continue reading

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The Phrase “Great Board Meeting” is Not a Contradiction In Terms!

I used to say that a bad nonprofit board meeting was like root canal surgery, but I don’t say that any more. Why? Because last year, for the first time, I underwent a root canal procedure, and it really wasn’t so bad.

The surgeon played great music and told funny jokes, and the anesthesia was, well, kind of pleasant. And it was all over in an hour. In terms of interest, entertainment, and, shall we say, mood enhancers, root canal surgery is actually better than a bad nonprofit board meeting. (At the very least, it’s shorter.)

That said, it really is possible to have great board meetings – and, for organizations to be successful, it’s critical. So how do you make good board meetings happen? Continue reading

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Incomplete Pass

It’s reasonable to think that when you make a donation to a particular charitable organization, the funds will be used in a way that supports that organization’s mission. But as a recent Boston Globe article by Bob Hohler explains, that’s not how it always works, particularly when there are celebrities involved. In this case, the charitable bait-and-switch involved New England Patriots quarterback Tom Brady – a stellar athlete, for sure, but a philanthropic klutz. And, sadly, Brady’s approach to charitable giving is typical of the kind of pseudo-philanthropy that infects celebrities from the NFL to the White House. Continue reading

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Thoughts on the Nonprofit World